Return Policy

Our Policy

At Emerald Libas, every piece is handcrafted with care — made from delicate fabrics, detailed embroidery, and traditional craftsmanship that cannot be undone once a garment leaves our hands. For this reason, all sales are final and we do not accept returns or exchanges.

That said, we never want you to purchase with uncertainty. Our team is here to answer every question you have — about sizing, fabric, construction, colour, or anything else — before you place your order. We would rather take the time to get it right than have you receive something that does not feel perfect.

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Handcrafted with care

Each piece is made from delicate fabrics and intricate hand embroidery. Because of the nature of this craftsmanship, all sales are final once an order is confirmed.

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Ask us anything

Not sure about sizing, fabric, or how a piece will look? Reach out before you order. We are happy to answer as many questions as you need to feel completely confident in your choice.

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Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order details. We will review the situation and find a suitable solution.

Have a question before you order?

We are always here. Whether it is sizing, fabric, a custom request, or simply wanting to know more about a piece — please reach out. We would love to hear from you.

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