Return Policy
All Sales Are Final
We want every purchase to feel completely right. Please take your time, ask us anything, and order with full confidence.
At Emerald Libas, every piece is handcrafted with care — made from delicate fabrics, detailed embroidery, and traditional craftsmanship that cannot be undone once a garment leaves our hands. For this reason, all sales are final and we do not accept returns or exchanges.
That said, we never want you to purchase with uncertainty. Our team is here to answer every question you have — about sizing, fabric, construction, colour, or anything else — before you place your order. We would rather take the time to get it right than have you receive something that does not feel perfect.
Handcrafted with care
Each piece is made from delicate fabrics and intricate hand embroidery. Because of the nature of this craftsmanship, all sales are final once an order is confirmed.
Ask us anything
Not sure about sizing, fabric, or how a piece will look? Reach out before you order. We are happy to answer as many questions as you need to feel completely confident in your choice.
Damaged or incorrect items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order details. We will review the situation and find a suitable solution.